Do What You Say
One of the most impressive qualities you can develop as an effective leader is the ability to do what you say you will do. The way to attain that quality is quite simple. Say you’ll do only those things you intend to do. If you have no intention of doing something, then keep your mouth shut about it.
When you do what you say you’ll do, even those who disagree with you will respect you. When you do what you say you’ll do, you’ll develop a valuable reputation for effectiveness and dependability.
If you find yourself telling people only what they want to hear, watch out! You’re setting yourself up for problems. If what you say is based on what people want to hear, rather than what you intend to actually do, sooner or later you’ll find yourself in the difficult position of having to break your word.
Effective leadership demands the courage to speak the truth, even if that truth is sometimes unpleasant, uncomfortable or painful. Speak the truth, follow through on what you say, and you’ll be amazingly effective in getting things done.